My name is Stephen McCarthy

I build high performing design teams and deliver products that are understandable, useful and beautiful.

I’m currently Director of Product Design and User Research for Which?. Before that I was Head of Design for GOV.UK and the UK’s Government Digital Service (GDS).

Which.co.uk

Creating a more attractive, engaging and performant user experience

Which? brand refresh

Building your trusted home for everyday advice

GOV.UK

Building the trusted GOV.UK design language from scratch

Government as a Platform

Creating a range of user-centred products for reuse across the public sector

Which? app

Increasing year on year engagement by focusing on user needs and fixing the basics

Leading design in government

Building and maintaining a cross-government design community of 800+ people

GOV.UK Pay

Designing an accessible and reusable payments service for the public sector

International Design in Government

Creating a brand for the International Design in Government community and their series of events

GovDesign meetups

Creating and running a compelling series of events to build a wider GovDesign community of over 2,000 people

Science Gallery

Building a brand for this innovative cultural institution